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Help Centre

Frequently Asked Questions

Delivery to Chennai, Bangalore, Kochi, Kerala & Hyderabad, Cash on Delivery, returns, sizes and fabric care: everything you need to know before you shop.

What does Naadi sell?

Naadi makes premium men's casual check shirts (plaid, Oxford, windowpane, herringbone and tartan checks in 190 GSM yarn-dyed cotton) and 100% Giza cotton interlock T-shirts with a soft, gold-finish feel.

Do you deliver to Chennai, Bangalore, Kochi, Kerala and Hyderabad?

Yes. Naadi delivers across India, including Chennai, Bangalore (Bengaluru), Kochi (Cochin) and the rest of Kerala, and Hyderabad. Enter your PIN code at checkout to confirm delivery to your address.

How long does delivery take?

Standard delivery usually takes 5–7 business days. The checkout page shows the estimated delivery date for your PIN code before you pay.

Is shipping free?

Yes, shipping is currently free on all orders placed on the Naadi website.

Is Cash on Delivery (COD) available?

Yes. Cash on Delivery is available for serviceable PIN codes with a COD fee of ₹49 added to the order total. Choose "Cash on Delivery" in the Payment Method section at checkout.

Which payment methods do you accept?

You can pay with UPI, credit or debit cards and net banking through our secure Razorpay checkout, or choose Cash on Delivery. Naadi does not store your card details.

What is the return and exchange policy?

You can request a return or a size exchange within 10 days of delivery. Items must be unused, unwashed and have their original tags. Refunds reach your original payment method within 5–7 business days after the returned item passes inspection.

What sizes are available?

Shirts and T-shirts come in sizes S to XXL (some styles in S to L). Every product page has a size guide to help you pick the right fit.

What is Giza cotton?

Giza cotton is an extra-long-staple cotton originally grown along the Nile in Egypt. Its long fibres make fabric that is softer, stronger and more breathable than regular cotton, which is why Naadi uses 100% Giza cotton for its T-shirts.

How should I wash my Naadi shirt?

Machine wash cold with similar colours on a gentle cycle, do not bleach, dry on a line in the shade and iron warm. This keeps the yarn-dyed checks bright and the cotton soft.

How do I track my order?

Log in and open My Orders to see the live status and the courier tracking link for every order.

How can I contact Naadi?

Message us on WhatsApp at +91 79047 63131 for help with orders, sizes or returns.
Still have a question? Read our returns policy or message us using the WhatsApp button.
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